IT Developments - apps and time savers

Here at Port Health, we have a small in-house development team and are constantly making improvements to our IT software to speed up our own processes and to help our customers gain faster clearances.  

We have our own information management system PHILIS which communicates with the EU TRACES system, MCPs Destin8 system and with CNS Compass.  This successful system is now used by both London, Mersey and Southampton Port Health.   A system is being developed for use at Heathrow Animal Reception Centre. 

Working with MCP - improving messaging with Destin8

Improving Information and Transparency
Using mobile devices at the examination facility means that PHILIS is able to record more key 'points' within the inspection process.  Customers will already be notified when a consignment is requested for examination, however, in the future it will also be possible to advise with the examination has been started for example.  We will be working with MCP to send more updates through Destin8.

Automatic License Verification System (ALVS)

ALVS is a messaging system that electronically matches Customs entries with the results of checks carried out by other inspection authorities.

As well as matching decisions from PEACH for horticultural/plant products, ALVS is able to match inspection decisions that are recorded on the EU TRACES (Trade Control and Expert system).

ALVS transmits import control decisions to HMRC’s CHIEF system, speeding up customs clearances for imports of:

You can find out more about ALVS on GOV.UK by reading the ALVS User Guide
If you need to request a manual clearance you will need to  use the ALVS Manual Release Form


Fish Name Search Tool

  We have developed a search tool to help you to complete your CVED on TRACES.

Project - Help for Fish CVEDs

Some of the service improvements that we have been looking at are related to areas where we have identified frequent issues.  The selection of the Scientific Name for fish on TRACES was identified as a particular problem; we were seeing errors on most mixed species CVEDs and getting a lot of phone calls.  As a result we developed a search tool to help with the completion of the CVED on TRACES.  We want to cut down on errors by making it easier for you to get it right.  As well as developing the search tool there is an information page about completing the Scientific Name on your TRACES entry.

Get Involved

If you would like to make any suggestions or to discuss any of these projects further please contact a member of the ICT  team.


Tel:- 01394 613330 and ask to speak to the ICT team

Jargon Buster Search

... read the full list here